NB: Papyrus, Our animation explains the reasons why we should talk about suicide safely.
You aren’t expected to solve the problem
But you can point them in the direction of someone who can. Explore practical options, like going with them to see their doctor. If you know someone who’s already taken steps to end their life, call 999 to seek emergency help.
Acknowledge that it might not seem possible now, but change can happen. Remind them that they matter and that help is available, like PAPYRUS helpline, HOPELINEUK. There’s always hope.